月度归档:2025年06月

In the first half of the year, consumer complaints accepted by the National Consumers Association increased by 27.21% year-on-year.

  CCTV News:According to the website of China Consumers Association, on August 2, China Consumers Association released an analysis of complaints received by the National Consumers Association in the first half of 2024. According to the statistics of complaints received by the National Consumers Association, in the first half of 2024, the National Consumers Association accepted 782,794 consumer complaints, up 27.21% year-on-year, and solved 563,346 complaints, with a complaint resolution rate of 71.97%, saving consumers 447.7 million yuan in economic losses. Among them, there were 13,641 complaints of double compensation due to fraudulent behavior of operators, and the amount of double compensation was 730,000 yuan. Received 350,000 visits and consultations from consumers.

  First, the basic situation of complaint classification

  (A) the nature of the complaint analysis

  According to the nature of complaints (as shown in Figure 1), after-sales service problems account for 29.00%, contract problems account for 24.30%, quality problems account for 21.07%, false propaganda problems account for 6.02%, safety problems account for 4.32%, price problems account for 4.29%, counterfeiting problems account for 1.74%, personality rights and interests problems account for 1.06%, and measurement problems account for 0.91%.

  Figure 1 Proportion Chart of Complaint Nature (%)

  Compared with the first half of 2023 (as shown in Table 1), the proportion of complaints about quality, false propaganda and safety issues increased, while the proportion of complaints about after-sales service, price and personal rights and interests decreased.

  Table 1 Classification of Complaints by Nature

  (B) Category analysis of goods and services

  Among all the complaints, there were 356,527 commodity complaints, accounting for 45.55% of the total complaints, which was 7.75 percentage points lower than the same period last year. The number of service complaints was 331,934, accounting for 42.4% of the total complaints, and the proportion decreased by 2.18 percentage points; There were 94,333 other complaints, accounting for 12.05% of the total complaints.

  According to the complaint data of commodity categories in the first half of 2024 (as shown in Figure 2 and Table 2), the complaints of household electronic appliances, clothing, shoes and hats, daily commodities, food and transportation are in the top five. Compared with the first half of 2023, the proportion of complaints about household electronic appliances, clothing, shoes and hats, jewelry and stationery increased, while the proportion of complaints about daily commodities, transportation, houses and building materials decreased.

  Fig. 2 Complaint volume chart of commodity categories (unit: pieces)

  Table 2 Table 2 Changes of Complaints in Commodity Categories

  According to the complaint data of service categories in the first half of 2024 (as shown in Figure 3 and Table 3), life and social services, Internet services, telecommunications services, education and training services and sales services are in the top five. Compared with the first half of 2023, the proportion of complaints about Internet services, telecommunications services and tourism services increased, while the proportion of complaints about life and social services, cultural, entertainment and sports services and public facilities services decreased.

  Figure 3 Complaint Volume Chart of Service Category (Unit: Pieces)

  Table 3 Table 3 Changes of Service Complaints

  (3) The breakdown of complaints about goods and services

  Among specific commodity complaints, the top five complaints are (as shown in Figure 4): clothing, food, communication products, shoes, automobiles and parts. Compared with the first half of 2023, the number of complaints about communication products, clothing and jewelry increased, while the number of complaints about automobiles, parts and daily necessities decreased.

  Figure 4 Top Ten Complaints in Commodity Segmentation (Unit: Pieces)

  Table 4: Top Ten Commodities with Complaints (Unit: Pieces)

  Among the specific service complaints, the top five complaints are (as shown in Figure 5) business Internet service, mobile phone service, catering service, training service and accommodation service. Compared with the first half of 2023, the number of complaints about tourism and mobile phone services increased significantly, while the number of complaints about beauty and hairdressing services decreased.

  Figure 5 Top Ten Complaints in Service Subdivision (Unit: Pieces)

  Table 5: Top Ten Services with Complaints (Unit: Pieces)

  Second, the complaint hot spot analysis and typical cases

  (1) The number of complaints about mobile phones increased significantly. Mobile phone is an indispensable tool in people’s daily life. In the first half of the year, the number of complaints about mobile phones was 23,671, a year-on-year increase of 65.54%, among which problems such as quality, after-sales service and false propaganda were more prominent. First, there are many disputes over after-sales service of folding screen mobile phones. During the warranty period of the folding screen mobile phone, there are problems such as liquid leakage and flower screen on the inner screen, but the merchants do not guarantee the mobile phone on the grounds of artificial damage, paint loss and wear, which leads to disputes. Second, online shopping merchants use refurbished machines to pretend to be new mobile phones for sale. After consumers find out, the platform or merchants only support returns and refunds, and do not assume the responsibility of "returning one and losing three". Third, there are a large number of complaints about the quality of mobile phones. The problems reflected by consumer complaints mainly include battery bulging, serious fever, stuck mobile phone, frequent restart and motherboard damage.

  Case 1. On June 28th, 2024, a consumer, Mr. Liu, complained about a mobile phone brand through the platform of Consumers Association 315. On August 15th, 2023, he bought the first installment of the "Moon Shadow Black" folding screen mobile phone in the brand’s self-operated mall. In May, 2024, when the inner screen of the mobile phone was unfolded, it was found that it could not be displayed normally, and it was suspected that the inner screen was broken along the rotating shaft. On June 9, I went to the brand maintenance center for repair, and the staff refused to guarantee the mobile phone still under warranty on the grounds that "the painted area exceeded 0.3mm2". Consumers think that slight paint loss is the trace of normal use of mobile phones, and refusing the warranty on this ground is completely unilaterally stipulated by the manufacturer, which is equivalent to actually shortening the warranty period to several months, which is unacceptable under the overlord clause.

  Case 2. On June 18th, 2024, the consumer Mr. Lu complained through the 315 platform of the Consumers Association. On June 15th, 2024, he spent 7340 yuan to buy Apple’s 14pormax mobile phone in a third-party shop of a shopping platform. When Mr. Lu consulted before purchasing, the merchant said that the mobile phone was brand new and unopened, and promised "one fake and ten penalties". On June 17th, after receiving the courier, the consumer found that the package was back-sealed, the seal glue of the packaging box had traces of secondary packaging, and there were use stains in the packaging box. In Apple official website, it was found that the mobile phone was activated in October 2022, and there was a usage record on June 15, 2024 in the mobile phone. The professional testing assistant showed that the battery had been replaced. Contact the merchant, and the merchant denies that it is a refurbished machine. Consumers believe that the business is fraudulent, and the complaint requires "one refund and three compensation" according to Article 55 of the Consumer Protection Law.

  [Consumer Association’s Opinion] The Provisions on the Responsibility for the Repair, Replacement and Return of Mobile Phone Goods clearly stipulates that the three guarantees of the mobile phone host are valid for one year. However, if sellers and producers make three guarantees that are more conducive to safeguarding the legitimate rights and interests of consumers and are stricter than these provisions, they should fulfill them according to law. Within the validity period of the three guarantees, if there is a quality problem with the mobile phone host, the repairer will repair it free of charge. According to the above regulations, if the mobile phone host has related problems within one year or within the three-guarantee period promised by the operator, it should be repaired for consumers free of charge. If the operator thinks that the mobile phone does not meet the conditions for free maintenance, it shall bear the burden of proof. According to the relevant provisions of Article 26 of the Law on the Protection of Consumer Rights and Interests, operators have made unfair and unreasonable provisions to consumers, such as "no warranty for the appearance of mobile phones during the three-guarantee period", such as excluding or restricting consumers’ rights, reducing or exempting operators’ responsibilities and aggravating consumers’ responsibilities, and the relevant provisions should be invalid.

  (2) The irregular operation of telecommunications services has been repeatedly prohibited. In the first half of the year, the number of complaints about telecommunications services was 31,437, a year-on-year increase of 92.56%. Non-standard business practices in the telecommunications industry are still repeatedly banned, and related consumption pain points and difficult problems have not been eradicated, and various problems still occur frequently. First, broadband services are easy to open but difficult to cancel. For example, when broadband is installed, it is not informed of the termination restrictions, but a high penalty is charged when it is cancelled, and some even unilaterally extend the contract term after the contract expires, making it more difficult for consumers to cancel. Second, the package upgrade is easy to downgrade. Consumers can change more expensive packages through APP, phone calls, text messages, etc., but when reducing packages, they need to contact and wait for the Commissioner to handle them. Some consumers even encounter online customer service and offline business halls to kick the ball in turn. Third, the problem of unfair marketing is prominent. Under the guise of free trial, free upgrade and free gift, operators’ salesmen deliberately hide or obscure key information such as minimum consumption, contract term, automatic renewal fee and liquidated damages to induce consumers to open paid services. Fourth, the professional ability of customer service needs to be improved. Some customer service staff have concealed, perfunctory behaviors and even contradictory explanations when answering consumer inquiries or handling related businesses.

  Case 1. On June 26th, 2024, a consumer, Ms. Zhu, complained to a communication company through the platform of Consumers Association 315. She contacted the customer service of the company in early June, 2024, and requested to apply for 8 yuan package online. The consumer’s number was not bound by any other unexpired package. The company’s customer service made various excuses, saying that it had no authority and asked the Commissioner to handle it for consumers. The Commissioner also said that consumers should go to the offline business hall to handle it, but consumers didn’t have time to go offline specifically. As of the time of complaint, the consumer has communicated with the customer service for no less than 10 times, and it has not been successfully handled. Consumers question why the upgrade package can be processed online at the beginning, and the reduction package has to go offline. They think this is an unfair and unreasonable requirement, which restricts consumers’ freedom to handle business in disguise and deliberately sets unreasonable thresholds.

  Case 2. On June 23, 2024, Mr. Lan complained to a communication company through the platform of Consumers Association 315, saying that he contacted the customer service of the communication company on March 22, 2024, and because he no longer used the company’s broadband service for the reason of moving, the customer service replied to the broadband service on the APP by clicking unsubscribe and disassembling. The consumer then unsubscribed and disassembled the machine according to the operation, but there was no SMS notification or customer service phone reply. It was not until June 20 that the bill was checked that the unsubscribe was not processed at all, and the fee was still deducted every month. After receiving the complaint, the communication company contacted the consumer to make a settlement, and returned the function fee 160 yuan generated during the non-cancellation period (March to June) to the consumer.

  [Opinions of Consumers Association] Telecommunication service is closely related to consumers’ daily life, and it is one of the important services for people’s livelihood. Relevant operators should strengthen their sense of social responsibility, improve their customer service ability and quality, standardize their own business behavior, and pay enough attention to the problems reflected by consumers and give timely feedback. In 2022, the Ministry of Industry and Information Technology issued the Notice on Further Regulating Telecommunications Services, which called for optimizing publicity and display, facilitating business change and cancellation, standardizing telephone and SMS marketing, and improving port number transfer services. It is suggested that the relevant authorities should strengthen the supervision and governance of all kinds of violations of consumers’ rights and interests in the telecommunications industry and implement the provisions of relevant documents.

  (3) The marketing of member services needs to be standardized. Member service is an important means for operators in various industries to attract and retain consumers, but the irregular behavior in the operation process has caused many consumer complaints. First, modify the membership system and rules at will. Operators frequently adjust the service content of members, and adjust the rights and interests of old members on the grounds of "expiration of welfare period". If old members want to use the original functions, they need to upgrade and buy more expensive members. Second, the membership rules are complicated. Operators set up multiple and complicated membership systems such as membership, svip, AI membership and big membership, and set up various packages under different members, so it is difficult for consumers to find out the differences in service contents among different members. Third, automatic renewal is enabled by default and it is difficult to cancel. Some member service providers set automatic renewal as the default option without the consent of consumers, which leads to many steps to turn off automatic renewal and difficult to hide the page. The fourth is the issue of false propaganda. Such as exaggerating the content of membership services and concealing the conditions for restricting the use. Fifth, the risk of third-party membership service is high. Some consumers buy member services at low prices through third-party platforms, but the service period is forced to be terminated early by the member service provider because the third-party merchants "run away".

  Case 1. On June 20th, 2024, Mr. Zhang complained about an office software company through the platform of Consumers Association 315. Mr. Zhang said that the members of the company were previously divided into ordinary members, rice husk members and svip, and consumers bought svip. Around October last year, consumers found that ordinary members and rice husk members were gone, ordinary members were upgraded to svip, and svip could be upgraded to svip pro, but it needed to be converted according to the new price. After the conversion, consumers’ membership time was reduced by one month. On the day of the complaint, the consumer found that svip pro was cancelled again, and became a member of svip and AI and a big member. If they want to use related functions, they have to upgrade to a big member.

  Case 2. On May 25th, 2024, Mr. Hu complained about a video member company through the platform of Consumers Association 315. On March 15th this year, Mr. Hu bought a one-year membership service of a video member company on a shopping platform, the amount was 138 yuan, and the expiration date of the membership should be March 14th, 2025. However, more than a month after purchase, consumers found that the purchased membership service was unusable, and after repeated login and refresh, they all prompted the members to expire. The consumer contacted the seller of the e-commerce platform and found that the seller had run away. Consumers complained to the platform, and the platform replied "urging the seller" or "waiting patiently", and the problem has not been solved.

  Case 3. On March 18th, 2024, Mr. Ji complained about a company through the platform of Consumers Association 315. On October 23, 2023, he met a salesperson of a company to promote VIP membership cards at the Three Gorges Airport in Yichang, Hubei. The company’s sales staff told consumers that they are a professional ticketing company that cooperates with airlines. The price is cheaper than a booking platform commonly used by consumers, and some VIP lounges at the airport are also provided free of charge. But you need to deposit 1698 yuan in advance, and you can deduct it from the deposit in the future. The consumer then paid 1698 yuan to buy a membership card. Since then, consumers have booked seven flights on the company’s platform and found that it is seriously inconsistent with the propaganda of the sales staff at that time. The first is the price. The ticket price of the same flight on this platform is more expensive than other platforms. Secondly, the pre-stored expense deduction only deducts 20 yuan at a time, which is completely different from the full deduction of consumption expectation, and the salesman deliberately hides these key information when selling. Mr. Ji complained that he wanted to return the remaining unused 1468 yuan.

  [Opinions of Consumers Association] Doing a good job in protecting consumers’ rights and interests is the key to the sustained and healthy development of member economy. A complex and changing member system may bring certain profits to enterprises in a short time, but in the long run, it will damage the reputation of enterprises and consumer trust. While pursuing profits, member service providers should respect and protect consumers’ right to know and choose independently, provide clear, transparent and concise member service systems and rules, and truly take consumers as the center. Consumers should pay attention to whether the option of automatic renewal is checked by default when purchasing membership services. After purchase, you can check the automatic renewal status in your account and cancel the unnecessary automatic renewal option in time.

  (D) Shared services should focus on enhancing the consumer experience. Bike-sharing, shared charging treasure and other shared products improve the convenience of consumers’ daily life, but there are also some problems in the use process, which affect consumers’ experience. First, the shared products are not returned smoothly. Due to inaccurate display of business information and untimely status update, it is difficult for consumers to find the correct return place after using bike-sharing and shared charging treasure, and they are forced to extend the charging time. Second, the failure of bike-sharing affects the safety of use. Consumers reported that when using the bike-sharing, they encountered brake failure, improper handlebars, damaged pedals and other phenomena, and there were potential safety hazards. Third, there are frequent disputes over deduction. Consumers mainly report that they have been charged for not using the shared products (such as not unlocking successfully after using bike-sharing code scanning and not popping up after using shared charging treasure code scanning), or have not stopped charging after returning the shared products.

  Case 1. On March 17th, 2024, Ms. Lin complained through the platform of Consumers Association 315. At 3: 21 pm on March 9, 2024, she borrowed a charging treasure from a Beijing West Road store in an express hotel, and returned it at about 4 pm. Since she never received the deduction information after returning it, she called the hotel customer service on the same day to feedback this question. The hotel customer service asked the consumer to go to the charging treasure customer service for feedback, but the consumer did not find the order on the major charging treasure applets. So the consumer called the hotel again, and the hotel customer service said that it would feedback this question. It was not until the day of the complaint that the consumer received the charging treasure deduction information, and the consumer was deducted for two days. The consumer called the customer service again, and the customer service feedback waited patiently. The consumer then applied for a refund on WeChat but was rejected by the hotel. After contact with Huaqiao Economic Development Zone Branch of Kunshan Consumer Rights Protection Committee, Jiangsu Province, the merchant has refunded the fee to the consumer.

  Case 2. Consumer Mr. Su complained through the 315 platform of the Consumers Association that he recently unlocked a bicycle of a bike-sharing enterprise by scanning the code in Jinan, Shandong Province, and immediately found that the bicycle chain was damaged and could not be ridden, and then immediately locked the bicycle. As a result, the consumer was prompted that the bicycle was not in the specified parking spot, and 5 yuan dispatching fee should be charged to the consumer. So the consumer contacted the company’s online customer service and suggested that the relevant fees should not be charged. Although the company’s online customer service recognized the consumer’s point of view, it said that it could only give a five-day cycling card. Unable to accept this solution, the consumer called the company’s telephone customer service three times, and the responses of the three customers were the same as those of the online customer service. One customer service directly hung up after the communication failed. Consumer complaints require the company to apologize and refund the dispatching fee.

  [Opinions of Consumers Association] Operators related to shared products and services should strengthen the daily maintenance of shared products, and timely repair and replace products with quality problems and safety risks to reduce the occurrence of failures and maximize the personal safety of consumers; According to the consumer’s usage, the placement position and placement point are reasonably optimized to improve the consumer’s experience; Improve the communication channels of consumer complaints and establish a benign interaction mechanism to achieve a win-win situation for corporate profits and consumer convenience.

  (E) Online shopping "short weight and short weight" occurs from time to time. The shortage of online shopping products may not only make consumers suffer economic losses, but also affect the image and reputation of related operators and platforms in the eyes of consumers. The main problems reflected by consumers are: First, the weight of goods is insufficient. Some merchants deliberately blur the net weight and gross weight when marking the weight of goods, or include packaging, accessories and fillers in the total amount. The actual weight of goods received by consumers is far lower than the advertised weight. Second, the quantity of quantitatively packaged goods does not match the actual quantity. There is a big gap between the actual number of quantitatively packaged goods sold by some merchants online and the number of packaging labels and the allowable shortage of regulations. Third, the size of online shopping TV has shrunk. Some operators who specialize in selling cottage brands and small-brand TVs through online channels have the problem of virtual standard screen size. After consumers find out, businesses not only do not bear the responsibility of false propaganda, but consumers also have to bear the freight when returning goods.

  Case 1. Recently, Ms. Weng, a consumer, complained about a take-away platform through the Consumer Association’s 315 platform, reflecting that she bought a box of salted duck in a shop on the take-away platform. The product page described that the weight was 701g. After receiving the salted duck, the consumer weighed it unopened and found that the total weight was only 358g. The consumer communicated with the store through the take-away platform, and the seller said that the duck was reprocessed and made dry, and did not admit that it was short of two pounds. Later, the product details page was changed, and the description at the time of ordering was changed from 701g to 501g.

  Case 2. Recently, Mr. Xu, a consumer, complained about an e-commerce platform through the Consumer Association 315 platform, where he bought garbage bags. The merchants advertised the goods on the product page in five volumes, with 20 pieces in each volume, totaling 100 pieces. Results After receiving it, consumers found that there were only 12 in each roll, and only 60 in five rolls, which was quite different from the description, lacking 40%. Consumer complaints require businesses to "refund one and compensate three" according to the provisions of the Consumer Protection Law on punitive damages, and less than 500 yuan is calculated as 500 yuan.

  Case 3. On March 27th, 2024, the consumer Mr. Li complained about an e-commerce platform through the Consumer Association 315 platform. On March 4th, 2024, he bought a brand of 55-inch LCD TV in a third-party store of the e-commerce platform. After receiving the goods, the ruler was only 48 inches, and the manufacturer’s name in the 3C certification provided by the merchant’s customer service was not the same as that in the certificate in the TV packaging box. The consumer consulted the brand manufacturer, and the manufacturer said that the company only produced computer tablets, never produced televisions, and did not authorize others to use its trademarks. Consumers found on the referee document network that the manufacturer had trademark infringement lawsuits with a number of well-known TV brands in the 3C certification provided by the merchant customer service, and was fined heavily for losing the case. Consumers said that the TV set was still sold on the e-commerce platform when they complained, and that the e-commerce platform failed to review the counterfeit trademarks and false propaganda behaviors of merchants, and did not take necessary measures to require the e-commerce platform to bear the responsibility of "returning one and losing three".

  [Opinions of Consumers Association] Recently, the General Administration of Market Supervision issued the Notice on Further Deepening the Comprehensive Improvement of the Market Order of Electronic Pricing Scales, focusing on outstanding issues such as "short weight and short weight" and carrying out comprehensive improvement of the market order of electronic pricing scales nationwide. Through rectification, the number of complaints related to "short weight and short weight" in the offline market has declined, but related problems in the field of online shopping still occur from time to time. The two problems of short weight and short weight of online shopping products have strong concealment. If consumers do not have certain life experience or do not weigh, check and verify after receiving goods, it is difficult to find related problems. It is suggested that the relevant regulatory authorities increase the spot check and supervision of the problem of "short weight and short weight" in online sales of goods. Remind consumers to choose regular businesses with good reputation as far as possible, and avoid coveting cheap goods that are obviously lower than the market price. Operators should carefully verify the actual size or weight of the goods sold, accurately mark them, and prevent misleading consumers.

  (VI) The protection of financial consumers needs to be strengthened. Financial services in modern society have profoundly affected all aspects of people’s lives, and consumers’ food, clothing, housing, transportation, daily necessities are inseparable from the support of financial services. In the first half of the year, consumer complaints about financial services mainly included: First, the loan collection behavior was not standardized. Some online lending companies illegally collect information such as mobile phone address book when consumers borrow money. After the borrower is overdue, online lending companies will "bomb" relatives, friends, colleagues and other contacts in their address book by SMS or telephone. Second, online lending companies charge usury in disguise. Some online lending companies use low interest rates as bait to induce consumers to borrow money. After borrowing, consumers find that there are various fees such as intermediary fees, guarantee fees, membership fees and equity fees, and the actual interest rate is much higher than the statutory maximum interest rate. Third, false marketing of insurance has been repeatedly prohibited. The performance is that the sales staff of insurance companies exaggerate the scope of protection and conceal the refusal to pay compensation.

  Case 1. Recently, Mr. Li complained about a financial company through the platform of Consumers Association 315. He received a sales call from the company on May 19th, and the salesman said that he could borrow money from him to ease the economic pressure. With Mr. after li, he logged into the company’s APP to apply for a loan of 10,000 yuan. When borrowing, the bill showed that he would pay back 1,008.99 yuan every month and repay it in 12 months. Mr. after li found that the down payment became 1,756.99 yuan. Mr. Li contacted the customer service of the company. The customer service said that there were membership rights fees in the first three periods, and the rights fees in each period were more than 700 yuan, with the first repayment of 1756.99 yuan, the second repayment of 1744.99 yuan and the third repayment of 1732.91 yuan. Mr. Li said that he didn’t sign any rights and interests at that time, and he didn’t open a membership. If he had known there was such an invisible fee, he wouldn’t have used it. Moreover, the bill at that time was only 1008.99 yuan, and the so-called membership rights and interests fee of more than 700 yuan was not shown. Mr. Li complained that he wanted to cancel the membership fee.

  Case 2. On June 23, 2024, Mr. Zhu complained to an insurance company through the platform of Consumers Association 315. In March 2018, Mr. Zhu saw the insurance company promoting the "Good Medical Insurance" project, claiming that it was free of compensation. The sales staff specially emphasized that all unexpected medical expenses could be paid. At that time, consumers felt that they could buy it in an emergency. On June 7, 2024, Mr. Zhu suffered a comminuted fracture of his palm due to an accidental fall. He was hospitalized for emergency surgery and chose the nearest hospital for treatment. In the follow-up claim, the insurance company said that the hospital where Mr. Zhu went to see a doctor was not a company-approved hospital. Mr. Zhu said that at that time, the insurance company publicized that it was free of compensation, and did not remind which hospitals could not settle claims. Consumer complaints require insurance companies to pay for medical treatment, lost work and follow-up maintenance costs.

  [Opinions of Consumers Association] The Third Plenary Session of the 20th Central Committee decided to improve the mechanism of protecting financial consumers and cracking down on illegal financial activities. In recent years, financial supervision departments have intensified their efforts to deal with such problems as violent collection, usury and false insurance propaganda, but related problems have still not been eliminated. It is suggested that financial supervision departments and financial institutions should control the problems of violent collection and usury from the source, appropriately increase the supply of resources of financial institutions such as banks by opening the front door and blocking the back door, improve the quality of financial services, and allow more consumers in need to obtain financial loans and other services through formal channels.

  (7) The popularity of complaints related to concerts has not diminished. Since last year, the performance market has continued to be hot, and the number of complaints in related fields has been at a high level. First, the ticketing platform and the rights and obligations of consumers are not equal. For example, the ticketing platform stipulates that consumers need to bear the fare loss for their own reasons; However, if the performance is postponed or cancelled due to the organizers and actors, the ticketing platform can unilaterally terminate the contract and keep silent about the liability for breach of contract. Second, the ticketing platform sells tickets for performances, but it is not responsible for the obstruction of vision. The ticketing platform did not clearly indicate that the corresponding seats were blocked when selling tickets. Consumers later reported to the ticketing platform that they wanted to refund part of the fees, but the ticketing platform refused to bear the corresponding responsibilities. Third, the consumers’ right to know is not guaranteed. Consumers can’t know the specific seats when purchasing tickets, and some consumers report that the seats purchased first at the same price are worse than those purchased later. Fourth, the ticketing platform can change the seat fare at will. Consumers choose high-priced seats when purchasing tickets, but after issuing tickets, they find that they are arranged in low-priced areas. After consumers raised questions, the platform changed the low-end price area to high-end price. Fifth, disputes over refund are frequent. Consumers report that the refund fee charged by the platform is too high, and the refund rules of different performances of the same organizer are inconsistent.

  Case 1. On April 29th, 2024, a consumer, Mr. Liu, complained about a ticketing platform through the 315 platform of Consumers Association. On January 29th, he bought two vip tickets for a star’s Tianjin concert on the ticketing platform, and the seats were No.1 and No.2, Row 6, vip2 District. Arriving at the scene, I found that there were three staff members standing in the chair in front of this seat, taking photos and videos, which seriously blocked the performance. Mr. Liu gave feedback to the staff on the spot, and the staff said that this position is a fixed position and needs video recording, which cannot be avoided. Consumers pointed out that this position is the most expensive ticket price in the audience. If this position must be videotaped, it should not be sold, or the "bad sight area" should be marked before the sale, but there is no hint. Afterwards, consumers complained to the ticketing platform four or five times, all of which indicated that they could not solve it. Consumer complaints demand compensation from the ticketing platform.

  Case 2. On June 28th, 2024, the consumer Mr. Lu complained about a ticketing platform through the 315 platform of the Consumers Association. On June 18th, he bought two Nanjing concerts of a celebrity on a ticketing platform, and the seat area he chose for the purchase was 580 yuan stall. The consumer bought two tickets, totaling 160 yuan. As a result, when the ticket was issued, Mr. Lu found that the price of the seat area on the ticket was actually 380 yuan. Mr. Lu contacted the customer service of the ticketing platform to solve this problem. As a result, after consumers waited for a period of time, the final solution given by the ticketing platform turned out to be to change the original 380 yuan seating area into a 580 yuan stall.

  [Consumer Association’s opinion] The ticketing platform should make a clear seat map of the venue, and mark the seats with blocked vision to protect consumers’ right to know and choose. If the ticketing platform can’t provide the venue seat map and mark the blocked seats, consumers who have purchased the blocked seats should be compensated accordingly. The provision that the performance ticketing platform is not responsible for the delay or cancellation of the project, but the consumers should bear the liability for breach of contract for returning tickets and exchanging tickets for their own reasons not only does not conform to the basic principles of fairness and reasonableness in civil contracts, but also does not conform to the principle of preferential protection for consumers in consumer contracts. It is suggested that the ticketing platform should refer to relevant foreign practices and open online ticket transfer channels on the ticketing platform. For consumers who are unable to attend the event for personal reasons, tickets can be transferred to other consumers in real-name registration system in a digital way with the original ticket price not higher than the original ticket price through the platform, so as to reduce disputes arising from refund.

  (8) The dispute over the refund of fees for teaching and training services continues. Complaints about teaching and training services have not diminished, among which contract problems and false propaganda account for a relatively high proportion. First, training institutions do not refund fees as promised. Some training institutions related to further education, employment and qualification examinations claim that they can get a full refund if they fail the examination. However, when consumers who fail the examination ask for a refund, the training institutions have delayed the refund for various reasons. The second is the false promise of training institutions. For example, training institutions publicly claim that they can pass exams, get certificates, take part-time jobs, make money, etc., and some even claim that they can obtain various certificates by paying money without attending classes. Third, the training institutions are mixed. The actual teaching level and publicity of some training institutions are very different. Some institutions’ teaching courses are all recorded and broadcast videos, and some even have no qualifications for running schools. Fourth, training institutions induce consumers to apply for "training loans", and subsequent institutions run away, and consumers have to bear loan debts.

  Case 1. In April 2024, Ms. Pan, a consumer in Wuxi, Jiangsu Province, complained about an educational institution in Shijiazhuang, Hebei Province through the 315 platform of the Consumers Association. In March 2022, Ms. Pan paid 15,300 yuan for training in this institution, and the institution promised to ensure that Ms. Pan got the undergraduate diploma and degree certificate of a university within two years. However, two years later, Ms. Pan only got a diploma and no degree certificate. The agency explained that it was due to force majeure such as "epidemic situation" and national policy regulation, so it was impossible to obtain a degree certificate. Ms. Pan was very angry and said that she already had a bachelor’s degree certificate. The reason why she chose this educational institution was that she claimed that she could get a degree certificate. It took two years and cost 15,300 yuan, but she didn’t get what she really wanted. She asked for a refund of all the fees and demanded mental compensation. After several rounds of mediation by Shijiazhuang Consumer Protection Committee, the operator finally refunded all tuition fees and miscellaneous fees of 13,300 yuan to consumers.

  Case 2. Recently, Ms. Li, a consumer in Guiyang, Guizhou, complained about a training institution in Hubei through the 315 platform of Consumers Association. The so-called "enrollment teacher" of the institution called Ms. Li to introduce the education upgrading training, and induced Ms. Li to sign up impulsively by including intensive training before the exam. Because the tuition fee is 6980 yuan, which Ms. Li can’t afford, the institution induces Ms. Li to apply for a teaching loan. After paying the money, Ms. Li found that such a high tuition fee turned out to be just a "class teacher" WeChat and a recording and broadcasting software selling courseware. She felt that she was seriously deceived and asked the "enrollment teacher" to drop out of class. The other party has been persuading not to drop out of class. Seeing Ms. Li’s firm attitude, she said that she could not drop out and continued to fool Ms. Li into paying off the loan to freeze the class. Ms. Li complained that she wanted to terminate the loan and refund the fee.

  [Opinions of Consumers Association] Article 20 of the Law on the Protection of Consumers’ Rights and Interests stipulates that the information provided by operators to consumers about the quality, performance, use and expiration date of goods or services shall be true and comprehensive, and no false or misleading propaganda shall be made. The operators of training institutions claim that the so-called "passing exams, obtaining certificates, taking part-time jobs and making money" is not only suspected of falsely propagating illegal activities, but may seriously constitute a crime. It is suggested that relevant departments strengthen law enforcement and investigate illegal activities of illegal training institutions. According to China’s Academic Degrees Law and educational policies related to academic degrees, the qualifications, conditions, procedures and management of degree awarding are clearly defined. Remind consumers that they should study hard to obtain corresponding degrees and certificates, and illegal purchase of academic degrees and certificates may be "both human and financial".

  (9) Online game suspension caused many complaints. There are many incidents of online games stopping service, and the resulting consumer disputes have become a difficult problem that puzzles consumers. The main problems reflected by consumers are as follows: First, delete the consumer data account after stopping taking the service. Consumers spend a lot of money in online games to exchange game coins, game props, equipment, cards and other virtual properties, but all of them are deleted because online games stop serving, so consumers’ virtual properties are lost. Second, the compensation scheme for stopping taking medicine is unreasonable. After online games are stopped, game operators often give so-called compensation schemes unilaterally. Consumers can only recharge the unconsumed virtual currency and spend it at a discount in other games under the company, while virtual property has no compensation. Third, there are overlord clauses in online game agreements. If the agreement stipulates that the online game operator has the right to terminate the game service according to the actual situation, and does not have to bear the responsibility.

  Case 1. On May 4th, 2024, a consumer, Ms. Xu, complained about an Internet company through the platform of Consumers Association 315. On April 17th, the operation team of the company suddenly announced that the game was stopped and all data was deleted. The announcement issued by it stipulates: "Once you participate in the compensation activities, it will be regarded as an approval of the compensation/replacement scheme. If the user does not participate in the compensation activities within the above-mentioned time limit, it will be regarded as an automatic waiver of the right to compensation/replacement. " There is no prior consultation on the way to change and compensate the service, and attempts to exclude consumers’ rights to claim damages through this standard clause. For the unused virtual currency, the compensation mentioned in the announcement is only the virtual currency gift packages of other games owned by the company, which are not returned in legal tender or other ways accepted by users in accordance with relevant regulations, and the above format terms are used to threaten and induce players to accept the compensation scheme formulated unilaterally to reduce their own responsibilities.

  Case 2. On June 17, 2024, Ms. Mo complained to an Internet company through the platform of Consumers Association 315. She started to play the game operated by the company on December 4, 2022, and as of June 9, 2024, the total consumption in the game was 9924 yuan. Recently, the company’s official account suddenly announced the suspension of operation. The announcement indicated that the game would be closed on June 18th and the player’s account data and character data would be deleted. The announcement claimed that the paid tokens not consumed in the game could only be compensated by redeeming other game packages owned by the company, and said that if the user did not participate in the compensation within the time limit, it would be regarded as an automatic waiver of compensation/replacement rights. Consumers think that this compensation method has not been communicated with the players, and it has not been recognized by the players, and the players have no choice. This behavior is no different from buying and selling hard, which seriously infringes on the rights and interests of players. Consumers complained for monetary compensation.

  [Opinions of Consumers Association] Article 26 of the Law on the Protection of Consumer Rights and Interests stipulates that business operators shall not make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers’ rights, reducing or exempting business operators’ responsibilities, and aggravating consumers’ responsibilities, in the form of standard clauses. Some online game operators take advantage of market dominance or dominant position to give themselves the right to terminate their game services at will without taking responsibility through game agreements, reduce their own responsibilities and increase consumers’ responsibilities, which violates consumer fairness. Such "overlord clauses" should be invalid. Online game operators unilaterally stop service, in addition to issuing a notice of stopping service according to law, they should also bear the corresponding liability for breach of contract and take reasonable, necessary and timely measures to protect the legitimate rights and interests of consumers. Virtual currency, such as game currency, which consumers recharge, belongs to consumers’ prepaid expenses in essence. For the game service that is still within the performance period, it should be compensated or compensated in legal tender or other ways acceptable to consumers based on factors such as duration, items and amount.

Huzhou health code has been upgraded! Visiting relatives and friends during the Spring Festival, so as to protect →

These two days, many netizens found that Huzhou health code has been upgraded! From the original health code platform, it has become a one-stop medical health service platform.

Open the medical and health platform, in addition to continuing to access the health code, these medical services have been added: medical insurance electronic certificate, online registration of hospitals, inquiry of changes in medical insurance balance and other services.

There is also an "epidemic prevention area" at the top of the homepage. Entering the special area, you can have fever consultation and local fever clinic inquiry. In addition, Huzhou Health Home Security Platform can also enter from here.

Today is the second day of New Year’s Day.

In the traditional customs of China,

Visiting relatives usually begins on the second day of the year.

So during the Chinese New Year

What health items should be paid attention to when visiting relatives and friends?

Q: During the Spring Festival, can people who have no sunshine have dinner with "Yangkang"?

First of all, COVID-19-infected people are contagious only during the infection period and the onset period. The nucleic acid or antigen of "Yangkang" people has been tested negative, which means that the toxins in the body have been removed, and there is no virus replication in the body, so there is basically no risk of spreading COVID-19. Therefore, people who have no yang can have dinner with "Yangkang" without worrying about being infected.

In addition, although there is a relapse phenomenon after "Yangkang", it is not contagious during the relapse period. Therefore, some citizens are worried that eating with people in Fuyang will be infected, which is actually unnecessary.

Finally, no matter whether there is yang or not, we still need to do personal protection in our daily life to reduce the possibility of new infections and recurrent infections.

Q: People are all "Yangkang", so it doesn’t matter if they eat together?

After we are infected with COVID-19, our bodies will produce protective antibodies. It is generally believed that we will not be infected again for 3-6 months, so "Yang Kang" people can eat together.

But don’t take "Yangkang" as a "talisman", because it is also the high season of respiratory infectious diseases, and everyone still needs to do personal protection to reduce the infection risk of respiratory infectious diseases.

Q: During the Spring Festival, what are the precautions for visiting relatives and friends when there is no sun and no health?

During the Spring Festival, no matter which group, when visiting relatives and friends, everyone should wear masks regularly, wash their hands frequently, maintain hand hygiene, gather as little as possible, have less dinners, pay attention to cough etiquette and keep a safe social distance. In particular, it is suggested that citizens who have not been vaccinated, have no positive symptoms and the elderly should be vaccinated with COVID-19 vaccine as soon as required.

Q: What should people in Yangkang pay attention to if they visit the elderly who have no yang?

The elderly themselves have poor resistance, and most of them suffer from basic diseases. In order to protect the elderly who have no yang, "Yangkang" should pay special attention to:

First, time interval requirements: generally, it takes more than 10 days from the initial discovery of illness to visiting the elderly, which is the safest. If the elderly suffer from serious underlying diseases or are very old, the longer the interval, the better.

Second, during the visit, both parties should wear medical protective masks, maintain hand hygiene and reduce touching the articles of the elderly; Pay attention to a safe distance when communicating with the elderly; Try to shorten the visiting time.

Third, after the visit, it is recommended that the elderly open the window and ventilate for half an hour according to the weather conditions.

Original title: "Huzhou health code has been upgraded! Visiting relatives and friends during the Spring Festival, so as to protect → "

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How to issue lease invoices? What role do these invoices play in tax management?

In the real estate leasing market, issuing lease invoices is not only an obligation stipulated by law, but also an important means to protect the rights and interests of both tenants and landlords. Lease invoice is not only an important tool for tax management, but also an indispensable part in the implementation of lease contract.

First of all, understanding how to issue lease invoices is a basic skill that every landlord and tenant must master. Generally, the following steps are required to issue lease invoices:

1. ** Prepare the necessary materials * *: The landlord needs to prepare the lease contract, a copy of ID card, a copy of real estate license and other relevant documents.

2. ** Fill in the invoice information * *: Fill in the invoice application form at the tax authority or through the electronic tax bureau, and accurately fill in the tenant’s name, tax number, lease amount and other information.

3. ** Submit application * *: Submit the completed application form and related materials to the tax authorities for review.

4. ** Receiving Invoice * *: After the approval, the landlord can receive a paper invoice or choose an electronic invoice.

The role of lease invoice in tax management can not be ignored. First of all, it helps the tax authorities to supervise the rental income and ensure the legitimacy and accuracy of tax collection. Secondly, the lease invoice is an important voucher for the tenant to make tax deduction, which can effectively reduce the tax burden of the tenant. In addition, the lease invoice is also the legal basis for the implementation of the lease contract. In case of dispute, the invoice can be used as evidence.

In order to more intuitively show the role of lease invoices in tax management, the following table lists the main uses of lease invoices:

use detailed description Tax supervision Help the tax authorities to monitor the rental income and ensure the legality and accuracy of tax collection. Tax deduction Tenants can use the lease invoice for tax deduction to reduce the tax burden. legal ground The lease invoice is the legal basis for the implementation of the lease contract and can be used as evidence for dispute settlement.

In practice, landlords and tenants should cooperate closely to ensure the accurate issuance and timely delivery of lease invoices. For landlords, issuing invoices in time not only helps to maintain a good lease relationship, but also avoids tax risks caused by not issuing invoices. For tenants, keeping the lease invoices properly can enjoy more preferential policies when filing tax returns.

In short, the lease invoice plays a vital role in the real estate rental market. Both landlords and tenants should fully realize the importance of lease invoices and operate in strict accordance with relevant regulations to ensure that the legitimate rights and interests of both parties are effectively protected.

(Editor in charge: difference extension)

[Disclaimer] This article only represents the author’s own views and has nothing to do with Hexun. Hexun.com is neutral about the statements and opinions in this article, and does not provide any express or implied guarantee for the accuracy, reliability or completeness of the contents. Readers are requested for reference only, and please take full responsibility. Email: news_center@staff.hexun.com.

How hot is XIAOMI SU7 listing conference?

At 7: 00 pm on March 28th, the launch of Xiaomi SU7 product officially kicked off, and friends such as Li Bin, He Xiaopeng and Li Xiang came to the launch site. At the end of the conference, Lei Jun announced that the final price of Xiaomi SU7 was 215,900-299,900 yuan, and then Xiaomi Automobile officially announced that it would break through 10,000 in 4 minutes. Lei Jun sent a message "Thank you for your support". The pricing problem of Xiaomi automobile has finally settled, and public opinion has begun to focus on pricing, sales volume and friendly business performance.

Author Miao Jian Research Institute

01

Overview of the popularity of XIAOMI SU7 on the market

Within 24 hours, the heat index easily broke through 90, and Xiaomi SU7 locked the first place in the 2024 new car launch conference in advance. Xiaomi-related topics frequently appear in the hot search lists of major communication platforms, with the cumulative number of hot searches exceeding 120 times. More than 20 live broadcast platforms and 12 e-commerce platforms in the whole network broadcast live simultaneously.

Network-wide live broadcast platform traffic

Weibo Platform-42.57 million views

Tik Tok platform

Video number

02

There are three treasures in the new car market: price, suspense and selling well!

1. The end of the conference is "price"

According to the monitoring data of Miaojian Information, from 19:00 on March 28th, 2024 to 12:00 on March 29th, 2024, the public opinion paid the highest attention to the price-related topics, and the hot search topics were mainly the announcement of automobile pricing and the external evaluation of pricing, such as # Xiaomi SU7 price announcement # # Xiaomi SU7 price was 215,900 yuan, and # # Xiaomi SU7 top version was originally priced at 350,000 yuan.

It took a long time to pave the way before the pricing was announced and was ridiculed.

How to price is the focus of this conference. Two hours after the conference, Lei Jun announced the car pricing "the standard version is priced at 215,900 yuan, the Pro version is priced at 245,900 yuan, and the Max version is priced at 299,900 yuan". Prior to this, Lei Jun systematically introduced the appearance and design details, shared the investment in automobile manufacturing and real vehicle testing, and announced a number of accessories such as smart refrigerators and panoramic sunshade, which caused netizens to be dissatisfied. "Selling the whole vehicle does not make money. Make friends? Selling auto parts to earn money ","I talked a lot about the auto parts of Mijia, and I always felt that I bought the parts to send the car ",and some media said that" as for the price, Lei Jun still sold it as usual "and" Lei Zong may have delayed the media teacher from work ".

2. The press conference is constantly exploding, and the boss of the friend business "inner OS" is crazy.

On the night of the press conference, the reactions of four friends, Ideality, Tucki, Weilai and Great Wall, were madly transmitted from the screenshots of the media. Some people wrote an essay for Li Xiang "Fortunately, Xiaomi is a car", He Xiaopeng wrote an essay "Learn from Big Brother", Li Bin wrote an essay "How can I sell it when I come here", and Wei Jianjun wrote an essay "I am a state-owned enterprise". Under the comments, netizens ridiculed "I am smiling at Ideality" and "Wei Jianjun: I have no feelings.

In addition, after the comparison of the expressions before the price was announced by the media, someone wrote an essay "ET5 is cold" to Li Bin, and He Xiaopeng wrote an essay "Don’t panic, my P7 is already cold". Netizens have interpreted the psychological activities of the four friends through expressions. "After Raytheon announced the price, the camera was given to Li Bin, and I felt mixed feelings." "At the price of 215,900 yuan, I don’t know how many friends are going to lose sleep." "Friends are in different moods." There are even netizens who have a picture of "Thunder always eliminates three electricity."

The viral spread of various P-picture emoticons has added a little interest to Xiaomi’s car pricing discussion. The "out of the circle" of spoof content has contributed to the discussion of Xiaomi Automobile to a certain extent, showing the scene of "breaking the circle" and "participation of the whole people".

3. The market performance is hot, and redefining "Dading" is controversial.

That night, @ Xiaomi Auto posted that "it will break through 10,000 in 4 minutes and 20,000 in 7 minutes". Subsequently, the topic # Xiaomi Auto broke through 50,000 units in 27 minutes # also boarded a hot search on several platforms, and it also caused controversy about "whether it can be retired". In terms of automobile sales, Dading refers to "users who have paid a deposit and have high intentions", while some netizens think that "Dading" is a non-refundable order. For a time, due to the difference between the definition of industry level and the definition of Xiaomi automobile and that of netizens’ understanding, some netizens are skeptical and sarcastic about the market sales of Xiaomi automobile, while some netizens fight back "so sour, it turned out to be a user" and "Is it so difficult to admit that others are excellent?"

Regarding the consumer complaint that "the deposit of 5,000 yuan cannot be refunded", Xiaomi Automobile responded that "there is no reason to refund the deposit within 7 days. After more than 7 days, the vehicle configuration will be automatically locked. Once the order is locked, the vehicle will enter the production stage, and the configuration can no longer be modified. The deposit will not be refunded."

How long can the popularity of SU7 last after listing? According to the usual practice, negative topics about products will appear intensively in the recent period. How will Xiaomi Automobile respond?

Hello, please? Let’s look at the most in lipstick this autumn and winter.

  Lead: Hello, everyone! Recently, many people have left messages to me, saying that they want to see my lip makeup with the most brand changes recently, so this time I will cut out four colors that I am very interested in recently and show them to you quickly. (Article reprinted from WeChat WeChat official account: Chun Nan LI)

  Of course, in addition to the essential berry color in autumn and winter, I also chose several lip makeup for you today.More inclined to the daily color, bean paste color, milk tea color all have.Don’t say that I am too busy with art to care about daily life, I will arrange it for you today! And there are all kinds of new models I carefully selected for you, so hurry and have a look!

  Strong cherry lips 

  The rich and full-bodied cherry color is a must in early autumn. It is the focus of this lip makeup to use a flat-headed lip brush to dip lipstick and lightly brush it on the lips, and outline the delicate lips.

  Products I use:

  TOM FORD

  Flame magic lipstick

  #16

  I use the Scarlet Rouge, a must-have color of TOM FORD, which is rich in color and quite moist. If you want to be concave, it is the most suitable for domineering lip makeup.

  Crystal peach lips 

  Crystal peach lips make lips look fuller, especially suitable for students with thin lips or deep lip lines, and peach is low-key and gentle, which is necessary for gentle girls.

  Products I use:

  M·A·C

  Satin soft mist lipstick

  #314

  First of all, use the peach color of milk tea as the base of the lips, and the lips can be slightly smudged.

  M·A·C

  Jing Liang lip gloss

  Then, a layer of brilliant lip gloss is superimposed on the lips, which enriches the lips and brings a moist feeling to the lips.

  Warm cream apricot lips 

  The misty apricot lips are full of girlish style, especially gentle and white, with a sense of vitality max!

  Products I use:

  3CE

  Thin tube lipstick

  #Gotta Sing

  The makeup feeling of this cream apricot mouth really surprised me, with sufficient moisture and color rendering, and the matte feeling presented was also very good, and the makeup feeling was not stuck and lasting, which really exceeded my imagination.

  Sweet petal lip 

  Slightly blooming petals and lips are full of girlish feeling. First, use gentle bean paste color as the base of the lips, and the lips are blooming, and then add peach pink lipstick in the center of the lips, which is especially suitable for students with thick lips.

  Products I use:

  NARS

  Lipstick pen

  #Dolce Vita

  Dolce Vita is also the iconic color of Nars. It is not an exaggeration to say that it is a must-kill color for straight men. The low-key and intellectual bean paste color is it! It’s nice to apply it alone or as a base coat!

  CPB

  Hua yang ying Cai lipstick

  #7

  I also got this new lipstick from CPB and tried it for the first time. The moisturizing degree is beyond doubt, the color is gentle and low-key, and the commuting date is proper!

  New lipstick recommendation

  CHANEL

  Bright and charming soft mist lipstick

  #130

  CHANEL’s new frosted little black pipe has won my heart. Among these essential colors in autumn and winter, berry color must belong to the top three! I also tried the texture for you,Silk is smooth and not stuck, and the color rendering is very good.The fragrance is also the consistent LUXURY rose flavor, with low-key luxury and connotation!

  YSL

  Black pipe lip glaze

  #No.618

  I especially liked YSL when I saw the advertisement, and I couldn’t put it down when I got it.The texture is clear and colorful, and the packaging design is very strong. The most important thing is that it does not stick to the cup or the mouth. The water wave lip brush is especially suitable for the lips., and then the hands of the students who are disabled are also pressure-free in minutes!

  CPB

  Hua yang ying Cai lipstick

  #4 Rose red bean paste

  Of course, in addition to the essential berry color in autumn and winter, I think I have to arrange for you the daily gentle and shining pink bean paste. CPB, as I said just now,Moisturizing enough, Bo Tu thick coating is very good, commuter dating wants to be beautiful alone, usually put one in your bag, which is proper.

  TOM FORD

  New lip glaze

  #Disclosure

  I really like TOM FORD’s new lip glaze. In the past two days, I quickly grabbed two pieces in the UK to try it. The packaging is golden and heavy, and the texture of this series is also very good.There are pearlescent and lacquered, especially this super positive lacquered red, which really won my heart! It’s not sticky at allAnd it won’t paste after a while like some lip glazes are used up. The color saturation is max, and you have to use it when you are domineering!

  3CE

  3CE style nanoa cloud lip tint

  #Beige Avenue

  Because I quite like 3CE lipstick, I just added a few pieces of this cloud lip glaze this time. The texture applied to the lips is relatively light, and the film formed on the lips is fast and very durable.

  In addition to this hottest rust red, I still recommend this orange milk tea, which is gentle and white. Where are the yellow girls? Buy it!

Guangzhou promotes automobile consumption: buying new energy vehicles to make up for 10 thousand, relaxing license plate lottery

  Guangzhou has introduced a series of policies to promote automobile consumption, such as car purchase subsidies and increasing number plates.

  On April 3rd, Guangzhou Municipal Bureau of Industry and Information Technology issued "Several Measures to Promote Automobile Production and Consumption in Guangzhou" (hereinafter referred to as "Measures"), which proposed to promote automobile consumption in Guangzhou from three aspects: boosting the consumption of new energy vehicles, encouraging the accelerated upgrading of vehicles, and creating an automobile consumption environment. The specific measures include giving a comprehensive subsidy of 10,000 yuan per vehicle for purchasing new energy vehicles, giving a maximum subsidy of 23,000 yuan for scrapping old vehicles in advance, and allocating no less than 10,000 bidding indicators for small and medium-sized buses every month.

  In terms of boosting the consumption of new energy vehicles, the Measures propose to reduce the purchase cost of new energy vehicles. From March to the end of December 2020, in accordance with the principle of encouraging advanced technology, safety and reliability,In the use link, individual consumers will be given a comprehensive subsidy of 10,000 yuan per vehicle when purchasing new energy vehicles.

  Accelerate the electrification of cruise taxis and network cars.Before December 31, 2020, 5,000 cruise taxis and online car operators will be added.For new cruise taxis to buy pure electric advanced models (including those newly purchased due to early update in the new year), each car will be given a comprehensive subsidy of 10,000 yuan.

  Promote the construction of supporting facilities for new energy vehicles. Promote the allocation of charging facilities in open-air parking areas of government agencies, institutions and other units; Accelerate the construction of charging facilities in existing public parking lots, industrial parks and other areas. Encourage operators of charging facilities to increase the construction of fast charging facilities in open-air public parking areas of existing residential quarters. Establish a pilot demonstration of the cascade utilization and recycling industry of waste power batteries, carry out the pilot work of vehicle-electricity separation of electric vehicles, and effectively reduce the purchase cost of new energy vehicles.

  In terms of encouraging cars to speed up the upgrading, the Measures propose to speed up the replacement and scrapping of old cars. Before December 31, 2020, consumers who replaced used cars, car sales enterprises registered in Guangzhou,If you buy a new car with the "National Six" standard, each car will be given a subsidy of 3,000 yuan; Buy safe, efficient and technologically advanced gasoline vehicles with low fuel consumption and non-plug-in hybrid vehicles with obvious fuel-saving effect, and each vehicle will be given a subsidy of 6000 yuan.

  The "Measures" also proposed a maximum subsidy of 23,000 yuan for scrapping old cars in advance. Specifically, since July 1, 2000, the gasoline vehicles registered in our city have been scrapped one year or more in advance, and the automobile sales enterprises registered in Guangzhou have purchased safe, efficient and technologically advanced gasoline vehicles with low fuel consumption, non-plug-in hybrid vehicles or pure electric advanced models with obvious fuel-saving effects.Give subsidies ranging from 33 million yuan to 23 thousand yuan.

  Subsidy standard for scrapped old gasoline vehicles.

  Small and medium-sized bus indicators have also been optimized and regulated, and citizens’ bidding qualifications have also been relaxed. According to the Measures,Before December 31, 2020, no less than 10,000 bidding indicators for small and medium-sized buses will be allocated every month.. At the same time,Relax the conditions for non-local residents to participate in the bidding of small and medium-sized passenger cars. If they participate in the bidding before December 31, the requirements for medical insurance review will be cancelled.. Relax the conditions for applying for incremental indicators of large-scale investment enterprises, and if they participate in lottery or bidding before December 31, the standards for determining the investment quota and the total number of application codes in industrial and information fields and commercial fields in Articles 14 and 15 of the Measures for the Regulation and Management of the Total Number of Small and Medium-sized Passenger Cars in Guangzhou (Sui Fu Ban Gui [2019] No.10) will be correspondingly reduced from 50 million yuan and 300 million yuan to 30 million yuan and 100 million yuan.

  According to the Measures for the Regulation and Management of the Total Number of Small and Medium-sized Passenger Cars in Guangzhou, within a 12-month allocation period, there are 12,000 incremental indicators of energy-saving cars allocated by lottery, 60,000 incremental indicators of ordinary cars allocated by lottery and 48,000 incremental indicators of ordinary cars allocated by bidding, that is, the three are allocated according to the ratio of 1: 5: 4. After the release of the Measures, the bidding index of Guangzhou citizens’ minibuses will increase from about 4,000 to 10,000 per month, and the overall minibus index will increase from about 10,000 to no less than 16,000 per month.

  Support Guangzhou vehicle enterprises to benefit the people. Before December 31, 2020, Guangzhou automobile manufacturing enterprises are encouraged to support consumers to participate in the incremental index bidding of small and medium-sized passenger cars in Guangzhou. If the bidding fee for car enterprises reaches 10,000 yuan/car, the municipal finance will give the automobile manufacturing enterprises 5,000 yuan/car reward accordingly.

  In terms of creating an automobile consumption environment, the Measures specifically introduced three major measures: facilitating automobile registration, innovating automobile sales model, and increasing financial service support, promoting automobile registration and online review of vehicle purchase tax information, and realizing the "zero-running" processing of seamless registration and registration of vehicles; Support automobile enterprises to use e-commerce to innovate automobile sales model, so that users can realize the "zero-contact" car purchase experience in the whole process, such as sales order, maintenance appointment, annual inspection agency and illegal payment, without leaving home; Encourage all kinds of capital to develop and set up auto financing companies in Guangzhou, encourage banking financial institutions and auto financing companies to increase credit support for buying new cars under the premise of controllable risks, lower the credit threshold, optimize the approval process and improve the efficiency of loan approval for buying new cars. Banking financial institutions, auto financing companies and insurance institutions are encouraged to explore and promote auto trading financial services and product innovation according to the characteristics of buying new cars. Encourage commercial banks and auto financing companies to cooperate with local vehicle manufacturers to reduce the interest rate of consumer loans for buying new cars.

  It is worth mentioning that as early as March 3rd, the Guangzhou Municipal Government issued "Several Measures for Guangzhou to Firmly Win the Prevention and Control of COVID-19 Epidemic and Strive to Achieve the Goals and Tasks of Annual Economic and Social Development", in which it was proposed that from March to the end of December 2020, consumers would be given a comprehensive subsidy of 10,000 yuan each for purchasing new energy vehicles, and a subsidy of 3,000 yuan for replacing or purchasing new "National Six" vehicles.

  The automobile industry has been severely impacted by the COVID-19 epidemic, and the automobile sales have dropped significantly year-on-year. In order to stimulate automobile consumption, since the beginning of February this year, many central ministries and commissions have proposed to introduce relevant policies five times to stabilize and promote automobile consumption, and then 10 local governments have issued policies more than once to respond positively. The executive meeting of the State Council recently announced the extension of the purchase subsidy and exemption from purchase tax for new energy vehicles for two years.

  On the local government side, after Foshan City in Guangzhou Province launched the first shot to promote automobile consumption, Guangzhou, Zhuhai, Xiangtan and Changsha in Hunan Province, Hangzhou and Ningbo in Zhejiang Province, Nanchang in Jiangxi Province, Changchun in Jilin Province and Beijing successively issued policies to promote automobile consumption, such as subsidizing car purchases, increasing car number plates, encouraging the purchase of "national six new cars" and providing cash subsidies for scrapped old vehicles.

Global epidemic | worry, hesitation, expectation, the choice and thinking of 9 international students under the epidemic situation

[Editor’s note]

In 2020, the world suffered an unprecedented catastrophe-COVID-19. 70 million people were diagnosed, 1.7 million people died of illness, personnel exchanges stagnated, and the global economy fell into the worst recession after the Second World War …

Life is slowly recovering, but COVID-19 has undoubtedly been deeply imprinted on everyone’s memory. What will this memory leave for mankind? Blockade? Social distance? Or is it better to deal with a new epidemic in the future?

澎湃 International launched a series of reports on "Global Epidemic Remembrance", reviewing the joys and sorrows experienced by people in many countries in the past year, sketching out the unprecedented picture of the world under the epidemic, and looking forward to where mankind and the earth will go.

How did the sudden COVID-19 epidemic change our life course? In 2020, the international students who are trapped by the epidemic are faced with the most difficult choice in their lives.

At the beginning of the year, with the outbreak of the epidemic worldwide, the number of people infected with COVID-19 in various countries soared, and the bad news about "studying abroad" followed one after another-many universities announced that they would postpone the start of school and study online courses instead; TOEFL and IELTS are suspended; International direct flights are suspended, and the return ticket is "one ticket is hard to find"; Visa policy changes frequently …

Is it to take risks and go abroad, or to "study at home", upside down day and night, or to give up the dream of studying abroad? For the uncertain future, international students have had worries and hesitations: "Will I be infected with COVID-19 abroad? Is there enough medical resources for treatment? " "How to carry out online teaching? Can I still graduate smoothly? " "How can I go back to China to find a job?"

After the entanglement, prospective international students finally made their own choices: some people pursue their ideals and resolutely study abroad; Some people choose to follow the reality and postpone or give up studying abroad; There are also students who choose the form of online classes "studying at home" …

Go? Still not going? 

On February 26, 2020, as usual, Haley, who lives in a certain place in the northeast, routinely checked whether there was any new mail from the application school in her mailbox. That night, she received an admission notice from Oxford University, a "Dream School".

"Unreal feeling! According to this situation this year, I still want to find a job first, but I didn’t expect to receive an Offer! " Haley shared the news of being admitted to Oxford with her friends at that time.

However, in the months after receiving the Offer, Haley’s heart has always been unresolved. Although she has been observing the development of the epidemic situation in Britain with the attitude of "going out (studying abroad) as much as possible", after witnessing the number of newly confirmed cases of COVID-19 in Britain soared to 15,000-20,000 in late September and early October, and learning that some China students were infected with COVID-19 after going to Oxford, Haley cancelled the plan to report to the British school immediately and decided to "study at home" for the time being.

In the fall semester of 2020, Oxford University held a rare online opening ceremony. The pictures in this article are provided by the respondents.

According to Haley’s classmates in Oxford, due to the limited local medical resources, it is difficult for the hospital to make an appointment, and it may not take care of everyone. "A few China students who have been diagnosed with COVID-19 in the UK are isolated in the dormitory.,Rely on self-resistance and drugs brought from China to fight the past. "Haley told The Paper," In fact, they have no choice. They are quite helpless. "

"I have never regretted studying at home." Haili said that Oxford’s epidemic prevention measures are very strict. Even when going to school, students are only allowed to stay in the dormitory for online classes or to go to the nearby parks for outdoor activities. Not only can they not visit local historical and cultural sites, but they can’t carry out offline social activities with their classmates.

Oxford’s offline activities also have strict restrictions on social distance.

Ivan, who has worked in Beijing for two years, is different from Haley. After learning that she was admitted in the first half of 2020, she resolutely quit her job, went through the admission procedures of Imperial College, and began to rent a house in London.

"When making this life plan, the epidemic has not yet broken out." Ivan recalled, "In view of the fact that many students around me postponed their enrollment for one year, I was quite entangled at first, but in the end I decided to go directly to school. I am a courageous person, and I have lived independently for a long time before. In the face of this special situation, my parents also support my choice. "

Ivan also admitted that another reason for making this decision was that he had resigned, and it was very difficult to find a good job during the epidemic. "After work, I always have plans to continue studying, and I also have plans to adjust my work direction after reading the book. If I don’t go this year, it means that I may have to wait for another year to start school next year, or find a job to make do. This is not a good choice. "

Ivan clearly remembers that he arrived in Britain at the beginning of October when the second wave of epidemic spread in Europe. With the soaring number of confirmed cases in COVID-19, British Prime Minister Johnson announced a "three-level blockade" on October 12th, and banned family gatherings in extremely high-risk areas and advised people not to go out.

"At that time, there were no particularly strict control measures." Recalling the process of his entry, Ivan said, "I remember filling out the entry form on the plane and then entering the customs smoothly."

Although there is no uniform arrangement for isolation, the British government requires passengers entering the UK to be isolated for 14 days. After arriving in the UK, Ivan’s school also asked to send an email to the school after 14 days of isolation, and attached an "entry stamp" to verify the entry date and confirm whether foreign students from the UK were really isolated for 14 days. "It is said to be isolation, but it is not mandatory. It depends on personal consciousness." Ivan thought for a moment and said.

After coming to Britain for a period of time, Ivan found that British people pay more attention to keeping social distance and disinfection measures are in place. "At that time, I thought that the protection I should take was done, so I was not so afraid."

The deserted streets of London

Whether they go to Britain in person or not, Haley and Ivan still choose to finish their studies in overseas universities during the epidemic. However, Xiaoyu gave up her dream of studying abroad at the last minute after she got the Offer of "Dream School" and obtained the qualification of going abroad at national expense.

It has long been Xiaoyu’s dream to study in Europe. "Although I majored in French, I was unable to visit France or Europe in person, which is my great regret." Xiaoyu told The Paper. Therefore, Xiaoyu has been eagerly looking forward to the exchange program of the school since she entered the graduate school.

Finally, at the beginning of January 2020, less than half a year before Xiaoyu graduated, she waited for the opportunity to exchange with the European Institute in Belgium, which is located in Brussels and is regarded as an important think tank of the European Union and the cradle of future European politicians, and its diversified international practice activities are also what Xiaoyu is most looking forward to.

So, from the beginning of January to the middle of August, Xiaoyu almost never stopped, from preparing for the written test and interview of the European Institute, to attending the interview in china scholarship council, and then to surprise her language scores. Finally, she obtained the national public school qualification of the European Academy, and this year only four people in the country received this grant.

However, by the beginning of August, seeing the number of confirmed cases in Belgium rising, Xiaoyu and her parents changed their optimistic judgments. "We all think it is dangerous to go to Europe now, and we are more worried that we may not be able to get medical resources after being infected in a foreign country." Xiaoyu told The Paper bluntly that she gave up the Offer just around the corner for security reasons. Just over a month later, the European College announced that 22 students had positive Covid-19 test results, and then 350 students were isolated. "In retrospect, it was a wise decision not to go abroad."

According to the report "How the COVID-19 epidemic affects international students" released by QS, a global higher education analysis organization, in November, 66% of the students surveyed believe that the COVID-19 epidemic has affected their study abroad plans. Among these affected students, 48% said they would choose to postpone their enrollment, while 4% said they would give up their study abroad plan.

Back? Still not coming back?

Under the epidemic situation, not only China students are struggling with where the road to study abroad will go, but also foreign students coming to China are facing the same choice problem.

Aki from Japan is going to study for a master’s degree in a university in Shanghai in September 2020. Originally, Aki wanted to travel in China in his spare time of half a year before he was promoted to graduate school, but the sudden epidemic disrupted his plan.

At the end of January, in the face of the raging epidemic, Aki, who was worried about the increasing number of confirmed cases in the news, immediately bought a plane ticket and returned to Japan. But after returning to China, Aki witnessed another scene. "Shortly after returning home, the Japanese epidemic began to escalate, but the people did not pay attention to it. Instead, I began to worry about Japan."

Aki, who returned to Japan, was very cautious. She had to wear a mask when going out, and sometimes even used goggles. Aki recalled that he felt more "calm" in Japan than in China. "In order to make them feel nervous, I took out the’ ultimate protective weapon’, but I got a faint laugh from my friends."

Aki’s "ultimate protective weapon"

Seeing that the epidemic in Japan is getting worse, Aki has also become impatient. "I want to go back to school." In March, Aki’s heart echoed with this voice all the time. After numerous entanglements, he set off for China.

After returning to China, the school hasn’t started yet, and my friends in Shanghai haven’t come back. Recalling the isolation period, Aki’s mind is full of staring at the hotel wall. "Did you want to go back to Japan at that time?" In the face of this question from a reporter from The Paper, Aki shook his head firmly: "I have decided to study for a master’s degree, and staying in China to prepare for admission is my best choice."

Similarly, in the face of the epidemic that was caught off guard at the beginning of the year, graceful girl who originally planned to stay in Shanghai universities for the winter vacation to finish her graduation thesis decided to return to Mongolia under the repeated urging of her parents, and her trip back home can be described as "full of twists and turns".

Mina first flew from Shanghai to Hohhot, and was later told that the flight from Hulhaote to Ulaanbaatar was cancelled. "The first time I encountered such a thing, the whole person was embarrassed at that time." Recalling this experience, there is still a trace of helplessness and confusion in the graceful tone.

At the suggestion of the Mongolian embassy in China and family and friends, graceful decided to take the train to Erenhot first, and then try to buy back the train tickets of Mongolia from there. Finally, with the help of the hotel owner, graceful bought a train ticket back to Ulaanbaatar. After arriving at the station, she had to change trains before returning to her hometown of Erdent. The original 7-hour trip home, graceful this time it took nearly three days.

"On my way home, I was very worried that Mongolia would close the border during this period, which led to my long-term stay in Erenhot." According to Reuters, Mongolia allowed its citizens in China to return to China before February 6th, and Graceful returned to Ulaanbaatar just three days before the border was closed.

Online classes are "not smooth"

In order to curb the spread of the epidemic, major universities at home and abroad have adopted the form of online teaching. However, from the perspective of studying music, online classes are a big challenge.

"This year’s online classes have hardly gone smoothly." I sighed. Under the epidemic situation, chorus classes were completely suspended, video lectures were often stuck, and the rehearsal of the opera became difficult. "There was a teacher who had a super good temper, but when the online class was not good, he couldn’t hear the song, or the accompaniment couldn’t keep up, I could still see his rare’ grumpy side’."

Imagine a vocal music class in an epidemic situation. One student has been singing in front of the camera for a long time, but another student’s accompaniment has stopped at the last beat because of the network delay. The teacher looked at the camera with a puzzled face and didn’t know how to evaluate it. What a "wonderful" picture would it be?

Before the epidemic, I practiced accompaniment every day, but it was difficult to implement this "convention" under the epidemic. In an interview with The Paper, Xi raised her mobile phone and showed the disinfection measures for practicing piano at ordinary times. "Paper towels, disinfectant and alcohol are all necessary." I am shaking the alcohol in my hand and habitually wiping the keys.

Necessary disinfection tools in the piano room

Ivan also admits that online classes have brought a little "sense of distance" to her life in studying in Britain.

Because Ivan’s business school attaches great importance to group discussion and teamwork, it is very difficult to carry out courses under the epidemic. "Our teacher once said that when people can’t communicate face to face, it is difficult to catch others’ attention." The survey report released by QS also shows that more than half of the international students in China, the European Union, India or North America are not interested in online teaching.

Unlike Xi and Ivan, Haley feels unprecedented pressure from online classes.

"I never imagined that studying at home would be so difficult. I want to drop out of school. " Haley, who won a national scholarship in a domestic university, almost collapsed after a week of long-distance classes in Oxford, and the high-load learning tasks occupied almost all of her life.

"I’m not the kind of person who works hard. However, I found that all the students around me learn this way. They either go to bed at 3: 00 to 4: 00 in the morning or get up at 4: 00 in the morning to study," said Haley, whose learning motivation is largely driven by her classmates. "If a classmate asks you to discuss a problem, but you can’t do anything, you lose a chance to communicate with them. Now I am tired of studying every day and living in anxiety. I am worried that I will not graduate. "

Haley’s "studying at home" has a full schedule every week.

Re-understanding society and self

In response to the fierce epidemic situation, European countries have adopted strict epidemic prevention measures one after another, and the Italian government is no exception.

Roberto saviano, an Italian writer, once said in an interview with the British newspaper The Guardian: "When the blockade was first imposed in March and April this year, Italians agreed that it was a brand-new emergency, which was difficult for any government to handle, but as the situation developed, they felt cheated."

Faced with the economic losses caused by the epidemic, the Italian people launched wave after wave of protests this year. They held slogans like "Protect yourself, or we will perish", continued to complain about the economic downturn under the epidemic, proclaimed their "personal rights" and warned the government not to "bind" the people.

"For the people of China, it is very difficult for them to understand that some people in Italian and other western countries claimed their personal rights during the epidemic and ignored the government’s epidemic prevention suggestions. Because in their eyes, at the critical juncture of the epidemic, choosing isolation is the best means to protect the individual’s right to life, rather than continuing to advocate the so-called’ personal rights’. " Ajie, a student from a university in Beijing who went to Italy for an exchange year, explained to The Paper that there were different opinions when the epidemic broke out, which led to the cognitive bias of the Italian people, and even many people confused the epidemic with the flu.

Different from Ajie’s concern, I, who lives in the Emilia-Romagne region, thought that "the Italian government did a good job", and at that time, the government could respond quickly according to the changes of the epidemic, which left a deep impression on her.

"I remember that during the first wave of the epidemic, the government asked us to carry a self-declaration with us when we went out, including whether we had a fever, the reason for going out, the route we took, and when we would return." In March and April, the streets of Emilia-Romagne region sometimes encounter police patrolling. If someone is asked without a self-declaration, they will often face a fine of tens of euros.

Although I affirmed the Italian government’s epidemic prevention measures, she also mentioned that the Italian people’s "contempt" for masks is still a "difficult pain" in her heart. "Many people resist wearing masks. In their eyes, masks seem to be a symbol of seriously ill patients."

However, I am not discouraged by this. She will repeatedly explain the seriousness of the epidemic and the importance of masks to her close teachers. During the first wave of epidemic, the price of Italian masks soared and was often out of stock. Seeing that vocal music teachers frequently use masks that have turned burrs and yellowed, I ask my parents in China to send masks to the teachers.

Under the influence of my eyes and ears, her teachers gradually began to pay attention to epidemic prevention and realized the importance of observing government measures. After receiving the masks sent by Xi, the teachers expressed their gratitude one after another. "Looking at them from the beginning, they couldn’t understand it, and then they began to advise others to pay attention to epidemic prevention. I have a sense of accomplishment of’ doing it myself’."

I was taken with my teachers and classmates after the concert.

"Then are you afraid (of infecting COVID-19)?" In the face of The Paper reporter’s question, I thought deeply and nodded to the camera.

Under the epidemic situation, any minor symptom may lead to infinite speculation, "Do you have a fever? Do you want to have it tested? Did I get to COVID-19? " I recalled that during this time, she witnessed her teacher being infected with COVID-19 and her students being infected, and she would repeatedly confirm every small sign from her body.

During the epidemic, Ajie and Lisi, who were in a foreign country, realized the local customs of Italy, while Graceful returned to Mongolia and found a "new self". Graceful told The Paper that in addition to attending online meetings organized by school tutors regularly every month to report on her study progress, family time has become the main line of Graceful’s life, which she has lacked in studying abroad for the past seven years. She lived with her parents day and night, renovated her grandparents’ house together, and taught them how to participate in online meetings.

Graceful and her parents renovated their grandparents’ houses.

More importantly, the sudden epidemic has slowed down the original fast-paced life and won a valuable "buffer period" for graceful people, which enabled her to better reflect on and know herself. "Life before the epidemic often makes me feel anxious. I can’t help worrying about many things, such as unfinished homework or employment problems, and I am always under the pressure of competition." Graceful said, "But during this time at home, I gradually understand what I really want to live, and I will pay more attention to what I am doing now."

Can the future be expected?

"I just want to return to normal school life, but I don’t know if I should still have such expectations now." Totto-chan said helplessly in an interview with The Paper.

It has been nearly a year since I left Shanghai on January 10th. Totto-chan, a Vietnamese student who originally planned to return to a university in Shanghai after the winter vacation in March, can only expect the school to issue a notice allowing international students to return to school every one or two months.

For Totto-chan, who has studied Chinese for seven years, her greatest wish is to go through a formal graduation ceremony at a school in China, and then solemnly bid farewell to her friends, school and Shanghai in China. "I have always been looking forward to experiencing life in China’s cities and schools, and I especially cherish everyone I meet." Totto-chan told The Paper, "However, I left in a hurry after living in Shanghai for more than a year, and I feel very sorry for the absence of the graduation ceremony."

Compared with the international students who are looking forward to returning to school, they are more anxious than the international students who are in the "most difficult job-hunting season" under the epidemic, but can’t go back to China to participate in interviews and find jobs.

March every year is the graduation season in Japan, and it is also the job hunting season in Japan. Sato, who studied for a master’s degree in Taipei, might have gone to the interview points of major enterprises in a suit and tie, but now he is wearing pajamas and sitting in front of the computer, bored and brushing the recruitment brochures of various companies.

"Looking for a job, I will go back to Japan for an interview, but I will be quarantined when I go back, and I will be quarantined when I return to Taiwan Province, wasting a month going back and forth. Moreover, the paper has not been finished yet, and I don’t have the courage to fight like this. " For Sato, who has been preparing for a job search for nearly a year, he reluctantly gave up his plan to go back to Japan to find a job in person for the sake of time cost. Fortunately, major Japanese companies have launched online interviews for the epidemic since March, which has given Sato a chance.

Although we can interview online, there are still some insurmountable "gaps" in Sato’s cognition-most graduates in Japan except Sato still choose to go to the scene. "Everyone is interviewing on the spot, only I am online. If I can’t connect with the interviewer smoothly due to poor internet speed, then it’s over?"

But after several online interviews, Sato found that the actual situation was not as bad as he imagined. Sato recalled that in the three rounds of interviews in various companies, in the first round, he would meet many people who were unable to return to China because of the epidemic. In the second and third rounds of interviews with a small number of people, the only student who interviewed online was more easily remembered by the interviewer. "I didn’t expect online to be easier than I thought." Sato said with a smile, maybe the epidemic has caused him to lose a lot, but the "small fortunate" in difficult times is to gain the Offer of his favorite company.

At the ceremony of introducing newcomers, Sato, the only "new employee" who is not in Japan, was put on the company’s big screen through video software. "Only my big face was cast on the big screen of the scene. At that moment, the whole audience was watching me. The head of the future department and the boss of the company’ pretended’ to give me an Offer through the screen. This scene was both embarrassing and special, and I seemed to be the focus of attention."

Despite mixed feelings at this time, I don’t know whether the decision to join a Japanese aviation company under the epidemic situation is correct, but Sato is still full of expectations for his future work.

Although I haven’t received the notice of returning to school yet, fortunately, Totto-chan, a Vietnamese student, also found a future employment direction during the epidemic-becoming a Chinese teacher. With the epidemic situation in Vietnam well controlled, Totto-chan, who can’t go back to school, applied for a job of teaching Chinese in a university in Vietnam, working four and a half days a week. Although she was busy, she found that she gradually fell in love with the profession of Chinese teacher.

Totto-chan’s first teacher’s day at school

Totto-chan said that when the school issued the notice of returning to school, she wanted to go everywhere on campus seriously. Like to experience new things, she has also set foot in many cities in the north and south of China. Next, she wants to visit Xi ‘an. "Every step I take, there will be more topics to talk to students in the future." Totto-chan described the China he had visited and his expectation for the future.

Hangzhou in Totto-chan’s eyes

Overseas students who share their lives with The Paper can’t cover all of them, but they are also the epitome of this kind of "special population" under the epidemic: Totto-chan left school with regret, but always looked forward to the day of returning to China; Sato accepted the "challenge book" of the epidemic, realized his wish, and regarded this job search experience as an unforgettable journey; Aki witnessed China under the epidemic with her own eyes, and also strengthened her dream of studying abroad; Graceful in the epidemic "breathing" opportunity, decided to put down the burden of thoughts, will worry about tomorrow …

Looking back at the overseas students in China under the epidemic situation, Haley unexpectedly received the dream school Offer in a special period, and after considering it, she chose to study at home, but she really felt the hardships she had never experienced; Ivan was faced with choices that had never been imagined in his life planning, and summoned up his courage to go to England and found that the reality might not be as bad as she imagined; And even more, I helped others in the process of integrating into the local area, which subtly influenced the local people’s ideas about the epidemic …

"It’s just a diploma, life is more important!" Since the first wave of epidemic broke out in Italy, I’m parents often talk about this sentence and advise her to give up. Until now, they still regret that I should not have been sent to Italy. "Sometimes it’s frustrating to hear that." I said frankly, "but they can only understand my current situation from the news, so I can understand them."

Like Xi, many international students are burdened with too much anxiety and hesitation in the face of the epidemic-worries from parents, discouragement from friends, and impact from the outside world. Whether it’s moving on or stopping for a while to recharge your batteries; Whether they are determined or regret the choices they have made, at least they still have dreams, see a wider world in the epidemic and realize their truer selves.

Looking forward to the future, I look forward to the light in my eyes: "Keep on cheering, I will graduate soon. There will be the last graduation performance next year, and I hope to attend the graduation ceremony smoothly … "

"What does this study abroad experience mean?" I thought about it, and told the The Paper reporter frankly, "I think it’s growth. At least I learned to cook. " I smile at the camera and continue today’s piano practice.

Free medical examination! Make an appointment quickly →

Qiantang new area newspaper

Good news! Start of Qiantang District

Basic medical insurance for urban and rural residents

Flexible employment personnel

Free health examination in 2024

Eligible insured persons should make an appointment quickly ~

Health examination of urban and rural residents’ medical insurance participants

Who can enjoy a free health check-up?

1.65 years old and above who have participated in the basic medical insurance for urban and rural residents in the main urban area of Hangzhou in 2023 or 2024.

2. Persons under the age of 65 who have participated in the basic medical insurance for urban and rural residents in the main urban area of Hangzhou in 2023 or 2024, and have not participated in the health check-up for urban and rural residents in the main urban area of Hangzhou in 2023 (among them, children aged 0-6 are carried out according to the national basic public health service project, and the physical examination for primary and secondary school students is based on the school notice).

What is the frequency of physical examination?

Insured urban and rural residents aged 65 and above will have a physical examination service once a year, and other health examination objects will have a physical examination service every two years. Individual residents shall enjoy free health check-ups provided by the government no more than once a year.

What are the physical examination items?

Physical examination items for urban and rural residents are basic items+additional items.

Basic items (items marked with * are mandatory items for residents aged 65 and above):

General examination: temperature, respiration, blood pressure (bilateral *), pulse, height, weight, waist circumference and body mass index;

Examination of five senses: visual acuity, sclera, mouth and lip, dentition, nose, pharynx, larynx and hearing *;

Routine examination of internal medicine: cardiopulmonary auscultation, abdominal liver and spleen palpation;

Routine surgical examination: rough measurement and judgment of skin, superficial lymph nodes, thyroid gland, chest and abdomen, joints of limbs, spine and motor function *;

Auxiliary examination: blood routine, urine routine, fasting blood glucose, blood lipid (total cholesterol, triglyceride, low density lipoprotein cholesterol, high density lipoprotein cholesterol), liver function (serum alanine aminotransferase, serum aspartate aminotransferase *, total bilirubin *), renal function (serum creatinine, blood urea, blood uric acid *), alpha-fetoprotein (AFP), electrocardiogram, abdominal B-ultrasound (liver)

Additional items: Insured persons aged 65 and above will be added with "Carotid Ultrasound". In addition, free screening of cervical cancer and breast cancer will be increased for women of school age, Pap smear examination of cervical exfoliated cells will be increased for married women aged 20-65, and color Doppler ultrasound examination of breast will be increased for women over 20 years old.

Which medical institutions carry out this physical examination?

How to make an appointment for a medical examination?

In order to facilitate urban and rural residents to make independent APPointments for medical examinations, eligible insured persons in the main urban area can log in to the "Zheli Office" app to make online appointments according to the principle of voluntary choice and nearby participation.

Appointment method: log in to the "Zheli Office" APP, search for "Healthy Hangzhou", and select "Physical Examination for Urban and Rural Residents" in the "Physical Examination Appointment" column to choose the community health service center and physical examination time (the address and telephone number of the community health service center can be viewed on the appointment page). You can make an appointment in person, or you can make an appointment on behalf of your family, friends or medical examination hospital.

After the appointment is successful, please show your ID card or social security card (citizen card) at the scheduled physical examination time and attend the physical examination at the scheduled community health service center on time.

Health examination for flexible employees

Who can enjoy a free health check-up?

Flexible employees and co-payment personnel who have participated in the basic medical insurance for employees in the main city of Hangzhou in 2023 or 2024 (excluding individual industrial and commercial households and private owners).

What is the frequency of physical examination?

Qualified personnel shall carry out physical examination service every two years.

What are the physical examination items?

Physical examination items for flexible employees are:

Routine of internal medicine, routine of surgery, routine of ophthalmology, routine of otorhinolaryngology, chest X-ray, electrocardiogram, B-ultrasound (liver, gallbladder, spleen, pancreas and kidneys), routine of blood, routine of urine, stool OB, hepatitis B surface antigen, biochemical eight items [blood sugar, cholesterol, triglyceride, low density lipoprotein, high density lipoprotein, liver function (ALT), uric acid, creatinine.

In addition, free screening of cervical cancer and breast cancer will be increased for women of school age, Pap smear examination of cervical exfoliated cells will be increased for married women aged 20-65, and color Doppler ultrasound examination of breast will be increased for women over 20 years old.

Which medical institutions carry out this physical examination?

See the list as above.

How to make an appointment for a medical examination?

In order to facilitate flexible employees to make independent APPointments for medical examinations, eligible insured persons in the main urban area can log in to the "Zheli Office" app to make online appointments according to the principle of voluntary selection and nearby inspection.

Appointment method: log in to the "Zheli Office" APP, search for "Healthy Hangzhou", and select "Flexible Employment Physical Examination" in the "Physical Examination Appointment" column to choose the community health service center and physical examination time (the address and telephone number of the community health service center can be viewed on the appointment page). You can make an appointment in person, or you can make an appointment on behalf of your family, friends or medical examination hospital.

After the appointment is successful, please show your ID card or social security card (citizen card) at the scheduled physical examination time and attend the physical examination at the scheduled community health service center on time.

Wenti

Matters needing attention in physical examination

Avoid eating too greasy food and drinking alcohol for three days before physical examination, keep enough sleep and avoid excessive fatigue. On the morning of the physical examination, people should fast and water (except drugs that must be taken), and clothes, shoes and hats should be put on and off as easily as possible. Please inform the medical staff in advance if you feel dizzy with needles and blood.

How to know the results of physical examination?

After the physical examination, the physical examination institution will feedback the physical examination results to the participants within one month. If there is any major abnormality, the medical examination institution will inform the medical examiner himself or his family in time, and suggest further diagnosis and treatment as soon as possible.

The medical report confirmed by the doctor will be uploaded to the "Zheli Office" APP, and participants can log in to the "Zheli Office" APP to view their medical report. The specific path is: Zheli Office → Healthy Hangzhou → Report Inquiry.

Participants can also check the physical examination report through electronic health records, and the specific path is: Zheli Office → Healthy Hangzhou → Health Records → Physical Examination Report.

What should I do if I can’t read the medical examination results?

Don’t worry, you can contact your contracted family doctor and enjoy one-on-one report interpretation. Don’t worry if the physical examination index is abnormal, the family doctor will provide you with professional health guidance.

If further examination is needed, the family doctor will also assist in accurate referral to the higher-level hospital, and provide follow-up services for the contracted residents in need.

Source | Hangzhou Publishing, District Health Bureau

Original title: "Free physical examination! Make an appointment quickly → "

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FAW-Volkswagen has made another subversive work, exploring the value and strength of the film.

In the competition with the same class models, it is worth mentioning in terms of space performance. As for its advantages, please read on.

Let’s take a look at the appearance of the detective. The front of the detective looks very sharp and dynamic. With the headlights, it looks very clean and refreshing. The car is equipped with LED daytime running lights, front fog lights, automatic opening and closing, delayed closing and so on. Coming to the side of the car body, the size of the car body is 4194 mm * 1760 mm * 1601 mm. The car adopts clean and refreshing lines, which gives people a very sporty feeling. With large-sized thick-walled tires, the shape is quite full. In terms of the rear, the overall shape of the tail echoes the front, and the taillights look very domineering and stylish, and the overall shape is still very attractive.

Sitting in the car, the front face of the detective looks very angular and looks very fashionable. The shape of the steering wheel of the car is eye-catching, and it is equipped with the functions of manual steering wheel up and down+front and rear adjustment, and the grip is full and delicate. Let’s take a look at the central control, with a 9.2-inch central control screen, which makes the interior style impressive and gives people a sense of simplicity. The interior feels good. Let’s take a look at the dashboard and seats. The dashboard design is remarkable and very eye-catching. The car uses a leather/fabric mix seat, equipped with functions such as seat proportion tilting, and the overall comfort and wrapping are not bad.

Shadow detection matching dry dual clutch (DCT) gearbox, the acceleration time of 100 kilometers is 10.6s, the power performance is good, and it is completely OK for daily use.

The car is equipped with driving mode selection, remote control key, rear wiper, interior ambient light, engine start and stop, etc., which fully ensures the convenience and comfort of the car experience.

The detective introduced today not only shows eye-catching performance in space, but also reaches the mainstream level in various configurations, and there is nothing to be picky about driving experience and space experience. You might as well go offline to feel it more on weekends.

Enjoy the world S9 2025: Redefining the flagship of luxury travel technology

foreword

In the general trend that new energy vehicles are becoming more and more intelligent, Huawei and BAIC have joined hands to enjoy S9, which is amazing! As the flagship model of HarmonyOS Zhixing, the 2025 Enjoy World S9 not only continues Huawei’s cutting-edge technologies in the fields of intelligent driving and intelligent cockpit, but also introduces an extended-range version, which makes a wave of technical upgrades and directly redefines the concept of luxury travel. Today, I will talk about this subversive smart car from the aspects of design, technology, performance and safety. ?

First, design: Yan value and practical Qi Fei

The 2025 Enjoy the World S9 followed by the design idea of "cruising". The body lines are smooth and elegant, and the drag coefficient is as low as 0.193, which is quite capable of playing in the same class. The front of the car uses a closed grille, with a penetrating light strip, plus HUAWEI XPIXEL million pixel headlights that can customize the light language. When the lights are on at night, it is like a starship, which is very cool! The new Haoyu blue color scheme adds a lot of deep texture to the car body, and with the 20-inch multi-spoke starlight rim, the sense of technology and aerodynamic performance have been greatly improved. ?

As for the interior, with the design concept of "Star Ring and Double Terrace", the 12.3-inch LCD instrument, 15.6-inch central control panel and electronic exterior rearview mirror displays on both sides are connected together to form an encircling technology cockpit. There are four color schemes for the interior: truffle brown, white apricot, amber brown and extreme night black. Especially, the truffle brown interior is matched with the wool carpet of the same color, and the sense of luxury comes out at once. The seat is a Shu Yun seat, and the functions of ventilation, heating and massage are standard. There is a zero-gravity seat in the back of the middle and high-end models, which is as comfortable as sitting in first class.

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Second, Huawei empowerment: smart driving and interaction play new tricks.

The core competitiveness of the 2025 Enjoy S9 lies in its Huawei ADS 3.3 advanced intelligent driving system (which can also be upgraded to ADS 4.0). This system has four laser radars (three of which are high-precision solid-state radars), 11 cameras and 12 ultrasonic radars, which can realize the whole scene from parking space to parking space. When actually driving, ADS 3.3 performs particularly well in complex scenes such as driving around the island and identifying the occupation of roads. It can change lanes, slow down and avoid these operations by itself, and it is much easier for drivers. In addition, the new car also launched the function of calling from a distance, which supports gestures to control parking and cross-floor parking. Parking is no longer a problem. ?

The intelligent cockpit uses HarmonyOS 4 car system, which supports Super Desktop 2.0, audio and video conference circulation and Maglink tablet linkage, and can directly throw mobile phone applications into the car. Ultra version of the 32-inch lifting projection curtain, sitting in the car just like in a mobile cinema. By the way, HUAWEI XPIXEL headlights can also play rhythmic lightsaber somatosensory games, which makes family trips more fun. ?

Third, performance and endurance: strong power can still run.

The 2025 extended-range version of Enjoy the World S9 is equipped with a 1.5T engine as the range extender, and the peak power of the driving motor is 227kW. Among them, the MAX+ and Ultra versions are equipped with a battery pack of 53.4kWh The pure battery life of CLTC can reach 365km, the comprehensive battery life of CLTC can reach 1355km, and the comprehensive battery life of the MAX version can reach 1256km, so there is no need to worry about the lack of battery life.

Next, look at the chassis. The front double wishbone+rear multi-link suspension of Huawei Turing platform is used. The whole system comes standard with intelligent air spring and CDC continuous variable damping shock absorber. In addition, the Hawkeye road preview system and DATS dynamic torque control can realize adaptive anti-skid and anti-deviation of split roads. When actually driving, the high-speed cornering roll is well controlled, and the vibration filtering is also very delicate when passing through the speed bump, and the handling and comfort are taken into account. ?

Fourth, all-dimensional security: guard you like a mobile fortress.

The safety performance of the 2025 Enjoy World S9 is quite in place. From the body structure to the battery protection, it gives you all-round protection, which is as reassuring as a mobile fortress. ?

In terms of active safety, Huawei ADS 3.3 omni-directional anti-collision system, 192-line laser radar (detection distance up to 250 meters) and three high-precision solid-state radars realize 360 omni-directional protection. The forward AEB can identify the target that passes obliquely outside the lane, and can also make an emergency stop at the speed of 120km/h; The lateral eAES system can automatically turn to avoid, and can also combine braking to reduce risks. There is also an accelerator pedal prevention mechanism, which is divided into three levels of logic: "early warning-torque limitation-AEB braking" to avoid misoperation out of control, especially when starting and reversing. ?

On the passive safety level, the 720-degree anti-collision cage body is used. The hot-formed steel in the core passenger compartment accounts for 41%, and the highest strength reaches 2000MPa. The double-cavity and double-tube A-pillar jacking capacity is 11.5 tons, and there are 9 airbag matrices (including the main and auxiliary driver’s central airbags) for all-round protection. ?

V. User experience: See the real chapter in the details.

The 2025 Enjoy the World S9 is particularly intimate in details. The car comes standard with three-temperature independent air conditioning and double temperature control cooling and heating boxes, which can meet the needs of heating and cooling at the same time; 16.8 million colors of flowing water atmosphere lights and privacy sound shield function create an immersive private space. Rear passengers can control the projection curtain, seat adjustment and fragrance system through the central armrest screen and enjoy exclusive butler service. The vehicle also supports 800V overcharge technology, which can charge the vehicle to 80% in 0.25 hours. Together with the nationwide network of 80,000+charging stations, the charging anxiety is completely gone. ?

tag

The emergence of the 2025 segment S9 means that the cooperation between Huawei and BAIC in the field of smart cars has deepened. It redefines the standard of luxury smart cars by relying on the three core technologies of Huawei ADS 3.3 intelligent driving system (which can be upgraded to ADS 4.0), HarmonyOS 4 cockpit and Huawei Turing chassis, as well as innovative configurations such as zero-gravity seats and megapixel headlights. Whether commuting in the city or traveling long distances, Enjoy World S9 can bring users a safe, comfortable and interesting travel experience. If you pursue the frontier of science and technology and the quality of life, then Enjoy S9 is definitely a good choice in the current new energy market. ?